CTI Solutions are a Certified Alcatel-Lucent Expert Business Partner  providing cost effective telecommunication technology solutions for medium and mid sized businesses throughout Australia and Asia.

Who Are Alcatel-Lucent?

Alcatel-Lucent (Euronext Paris and NYSE: ALU)provides solutions that enable service providers, enterprises and governments worldwide, to deliver voice, data and video communication services to end-users.  As a leader in fixed, mobile and converged broadband networking, IP technologies, applications, and services, Alcatel-Lucent offers the end-to-end solutions that enable compelling communications services for people at home, at work and on the move. With operations in more than 130 countries, Alcatel-Lucent is a local partner with global reach.

As a mid-sized enterprise, you compete not only with businesses your own size but with large corporations as well. Specifically designed for enterprises with 100 to 1,000 employees, Alcatel-Lucent mid-sized enterprise business communication solutions come at an affordable cost without any compromise on availability, features or reliability. Solutions are available as separate components or as an all-inclusive Business integrated Communication Solution.

Alcatel-Lucent helps large businesses of over 1,000 users evolve into dynamic enterprises. The corporate communications offer for large enterprises presents centralized, scalable communications solutions that connect networks, people, processes and knowledge to support continuous and transformative business growth.

Alcatel-Lucent own Genesys the leading Contact Centre solution - while Genesys also connects to all major brand phone systems (NEC, Siemens, Ericsson, Cisco), it connects best with the Alcatel-Lucent Omni PCX Enterprise platform.

The Alcatel-Lucent Omni PCX Enterprise is an open platform supporting SIP endpoints as well as the IP touch range of end-points(IP Touch 4038, IP Touch 4028, IP Touch 4018).  These handsets are dual stack and will also support SIP if needed.

Alcatel-Lucent provide telecommunication, technology, business telecommunication, communication technology, telecommunication system, IP telephony solutions, Business Systems