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One communications platform.
Seamless business continuity.
Providing superior service for members is always the
goal for a credit union. And an integrated
communications platform that brings services,
members, employees, contact centre operations, distributed
branches and remote workers together certainly helps.
But doing it all with a software solution that converges
voice and data to also improve productivity and reduce
costs is icing
on the cake.
Enterprise Interaction Centre (EIC) for Credit Unions
is an Internet Protocol communications and phone system
that cuts through the limitations of traditional PBX
phone equipment— right to an open standards path for
for voice over IP (VoIP) and
future-proof business adaptability
Connect branch locations, departments
and remote employees for better collaboration. Handle
multimedia phone calls, IP calls, e-mails, faxes and
Web contacts. Automate self-service offerings. Cost-effectively
integrate member databases and
desktop business applications.
EIC even provides disaster recovery
assurance to meet regulatory guidelines to keep your
communications and business processes intact during
an outage at any location.
Superior service for your members?
Make sure they get it from a full-service financial
institution.
For more information on the
Enterprise Interaction Centre.
Get in touch today.
To discuss your specific needs with a CTI Solutions
Consultant go to Consultation
& Quote or call
1300 888 284
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