CTI Solutions are Australia's leading Interactive Interactive Business Partner.

Interactive Intelligence Inc (ININ) are listed on the NASDAQ and provide the most innovative contact centre and IP telephony products and services available on the market.

Founded in 1994 by Dr. Donald E. Brown, ININ employs approximately 400 people serving more than 2,500 customers worldwide. The company has 12 offices throughout North America, Europe and Asia Pacific. 

The company began licensing its products in 1997 and has grown in total revenues from $1.6 million in 1997 to $62.9 million in 2005. 

Since its founding, Interactive Intelligence has won numerous company awards, including Software Magazine's 2005 Top 500 Global Software and Services Companies, Miercom's 2005 Best Integrated Multimedia IP Contact Centre product award, and Frost & Sullivan's 2005 Excellence in Technology of the Year Award.

Interactive Intelligence is also the parent for its wholly owned subsidiary -- Vonexus -- a company focused on delivering rich functionality, software-based IP-PBX solutions to small and medium sized enterprises.

From sophisticated contact centre automation applications - including automatic call distribution (ACD),interactive voice response (IVR), speech recognition, Web collaboration, remote agent support, supervisory monitoring, predictive dialling, call recording, reporting and more - to SIP-based enterprise IP telephony, unified communications and messaging, and customer self-service, Interactive Intelligence offers a flexible, easy-to-manage alternative to proprietary, hardware-centric solutions.

The Interactive Intelligence product line is ideal for contact centres of all sizes, small to medium-sized businesses (SMBs), global 1,000 organizations, and large, distributed enterprises, including those with mobile workers. Key vertical markets include financial services, healthcare, legal, and higher education.

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call 1300 888 284