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Our professional services team boasts full time certified engineers,
providing smooth implementation and top quality ongoing support.
We offer
complete flexibility in how you deal with us.
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Via Telephone
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Via Customer Portal
Telephone
- our fully manned help-desk provides access to Level 1 and 2
engineers across a wide range of telephony platforms, servers and
operating systems. The help-desk is available via 1300 88 CARE(2273)
Customer Portal -
with the Customer Portal, we act as
your IT Support Department. You have easy, convenient access to
submit and monitor the status of requests and incidents.
The portal
is available any internet browser with an internet connection.
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Access a Knowledge Base for self help
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See
when the next engineer is scheduled to be on-site
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Review the remaining balance on agreements
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View invoices
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Run
basic service request and customized reports
With our Customer Portal, we are available where you want us, and
when you need us!
Log in to the portal
Lost your password?
We offer
flexibility in how we contract with one another
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Monthly support agreements via invoice or direct debit
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Prepaid support hours
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Managed Service pay by device per month |
