What we do

CTI Solutions is a leading specialist, providing high-quality communications services and support to businesses across Australia.

Founded in 1992 by management consultants, we are veterans in the industry. Yet as telecommunications evolve, we remain innovators in our field.

With an understanding of the latest technology and our years of experience, we offer our customers solutions we know will work.

Who we are

  • small enough to be flexible and responsive
  • large enough to handle the peaks and troughs in the business
  • experienced enough to find the solution that is best for our clients

Our team of highly trained consultants provides a complete service, from scoping the project system design, to implementation, training and post-care support.

We see our customers as partners in developing a successful telecommunications model. We are flexible and responsive and committed to developing long-term relationships with our clients.

Our Commitment

We pride ourselves on the excellence of our service, our flexibility, and our expert knowledge of the telecommunications industry. By working together, we will find the best technology to suit your needs – and ultimately to make your business work better.

Our Goal

Our primary focus is to help clients understand how technology can benefit their business, and provide an end-to-end solution to achieve their telecommunications goals. We take care of everything from the provisioning and billing of phone lines, to internet services, data requirements, network services, phone systems, fax servers and mobile phones. Our corporate headquarters are in Sydney, and we have offices throughout Australia.

Our Support

Our dedicated help desk offers remote monitoring and management to make sure you always stay online. Our professional services team boasts full time Avaya Certified professionals, providing smooth implementation of and top quality ongoing support.

Our Solutions

Intelligent communications are the most significant investment your company will ever make. They are the key to cost effectiveness and efficiency, and without them no business can operate successfully. Highly focused experts will visit your site to discuss how technology can work for you. We understand that our clients have budgets and need to show a return on investment. Our end-to-end solutions are practical, affordable, and tailored to companies’ specific needs.