- Our staff are highly certified and experienced having been employed with CTI on average 10 years.
- Flat-rate services, simplifying your budget for IT
- Reduce and prevent downtime across your entire infrastructure with Proactive 24/7/365 monitoring and protection – our RMM tools even monitor public cloud like Office 365
- Easy to understand agreements allow you the flexibility of choosing what you want covered and the service level agreement that applies
- A single consolidated bill which includes services, equipment and cloud services (Office 365, Azure, Amazon Web Services). Accountants love us!
- Your infrastructure is always thoroughly documented and available online
- Monthly/Quarterly visits, budgets and reports
- Access to invoicing, tickets, projects and recommendations via our web portal 24x7