Managed Services

With software applications and data now in the cloud, networks are the gateway to everything your employees need to do their jobs. Network devices like switches, routers, and firewalls form that vital connection between your business and the cloud—and if a problem causes the network to go down, your business grinds to a halt. That interruption means lost productivity, and of course, lost revenue.

CTI provides Managed Services that encompass a multitude of technologies including IT, Unified Communications, Contact Centres and Cloud Services. Our single point of service means you can focus on your core business. A combination of fixed cost contracts and subscription services will lower your costs.

With our managed network services, your network and comms will just work, kind of like electricity—silently and reliably functioning in the background, powering your business to do what it does best.

Rely on us to:

  • Spot potential issues before they affect your network & communications
  • Ensure your network is designed to support your current and evolving business needs
  • Reduce the business risk associated with your network
  • And much more.

Why Managed Services from CTI?

  • Our staff are highly certified and experienced having been employed with CTI on average 10 years.
  • Flat-rate services, simplifying your budget for IT
  • Reduce and prevent downtime across your entire infrastructure with Proactive 24/7/365 monitoring and protection – our RMM tools even monitor public cloud like Office 365
  • Easy to understand agreements allow you the flexibility of choosing what you want covered and the service level agreement that applies
  • A single consolidated bill which includes services, equipment and cloud services (Office 365, Azure, Amazon Web Services). Accountants love us!
  • Your infrastructure is always thoroughly documented and available online
  • Monthly/Quarterly visits, budgets and reports
  • Access to invoicing, tickets, projects and recommendations via our web portal 24x7